Terms & Conditions

Last Updated: 15th December 2023

Welcome to ChatSafe, the trusted distributor of Renati mobile phones. Please read these terms and conditions carefully before using our website. By accessing or using our site, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please do not use our website.

1. Product Information

While we make every effort to provide accurate product information, we do not guarantee the accuracy, completeness, or reliability of any product details on our website. Product images may vary from the actual product.

2. Ordering and Payment

To place an order on ChatSafe, you must provide accurate and complete information. Orders are subject to availability, and we reserve the right to cancel or refuse any order at our discretion. Payment is required at the time of checkout, and prices are listed in the currency specified on the website.

3. Shipping

We strive to process and ship orders promptly. Shipping times may vary based on your location and other factors beyond our control. Please refer to our Shipping Policy for more information.

4. Returns Policy

Customers have 28 days from the date of receipt to return goods in their original packaging. Returns will only be accepted if the product is defective upon receipt. To initiate a return, please contact our customer support team at [your contact information] within the specified timeframe.

Returns Procedure

  1. Contact Customer Support: Notify us of the defect within 28 days of receiving the goods by contacting our customer support team.

  2. Return Authorization: Once approved, we will provide you with a return authorization and instructions on how to return the item.

  3. Packaging: Ensure the product is returned in its original packaging, including all accessories and documentation.

  4. Inspection: Returned items will be inspected upon receipt. If the defect is confirmed, a replacement or refund will be processed.

5. Limitation of Liability

In no event shall ChatSafe, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of products.

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [your jurisdiction].

7. Changes to Terms and Conditions

We reserve the right to update and revise these terms and conditions periodically. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at [your contact information].

Thank you for choosing ChatSafe.

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